Confidentiality Policy

Our commitment to privacy

In order to better protect you, we provide this notice explaining our online information practices. This policy applies to all information collected on our websites:

By using these websites, you accept the practices described in this policy.

Multiroir-Controlec reserves the right to modify this privacy policy at any time and without notice. In case of modifications, the new version will be put online on our websites and the "Last update" date displayed will be updated.

The new privacy policy will take effect immediately and will govern all use of our websites.

Who is the data controller?

The personal data collected is exclusively processed by the departments of the Multiroir-Controlec group:

What information do we collect?

1. What data?

We collect in particular: last name, first name, addresses (postal/email/IP), password, phone numbers, order history, quotes, delivery incidents...

The mandatory nature of the data is indicated by an asterisk (*).

2. When?

• When creating an account or requesting a quote.
• When placing an order.
• When browsing or writing a review.
• When viewing advertising banners.

3. Why?

Order management, customer relations, payment, fraud prevention, service personalization and statistics.

4. Retention and Security

The data is kept for the time necessary for the purposes for which it was collected. Multiroir-Controlec is committed to securing your data via rigorous physical and electronic procedures. There is no data transfer outside the European Union.

Use of Cookies

Cookie management

Several possibilities are offered to you to manage Cookies. Any setting you may undertake will likely modify your Internet browsing and your conditions of access to certain services requiring the use of Cookies. You can choose at any time to express and modify your wishes regarding Cookies, by the means described below:

• The choices offered to you by your browsing software

You can configure your browsing software so that Cookies are saved in your terminal or, conversely, that they are rejected, either systematically or depending on their issuer. You can also configure your browsing software so that the acceptance or refusal of Cookies is proposed to you punctually, before a cookie is likely to be saved in your terminal.

• Agreement on Cookies

Saving a cookie in a terminal is essentially subject to the will of the Terminal user, which they can express and modify at any time and free of charge through the choices offered by their browsing software. If you have accepted in your browsing software the recording of Cookies in your Terminal, the Cookies integrated into the pages and content you have consulted may be stored temporarily in a dedicated space of your Terminal. They will be readable there only by their issuer.

• Refusal of Cookies

If you refuse the recording of Cookies in your terminal, or if you delete those saved there, you will no longer be able to benefit from a certain number of features which are nevertheless necessary to navigate in certain areas of our site. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we — or our service providers — could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet. Where applicable, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the Cookies necessary for their functioning and which you would have refused or deleted.

List of Cookies used by the group

Your rights (GDPR)

In accordance with the applicable legal and regulatory provisions, in particular Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms as well as the European GDPR regulation applicable on May 25, 2018, you have the following rights:

• Right of access and copy of your data.
• Right of rectification and updating (via your personal space).
• Right to object to direct marketing.
• Right to erasure (right to be forgotten).